SERVICES
BEYOND THE PRODUCT, A 360° SERVICE
AT EVERY STAGE OF YOUR PROJECT.
Our experts support you far beyond the design of your retail space. Discover the key areas where their expertise can make a difference.
PROJECT MANAGEMENT
Project management is key to ensuring success. We closely monitor costs, quality, and timelines, while maintaining optimal progress throughout a project’s lifetime. Our team expertly coordinates each phase, communicating clearly with all stakeholders. This transparent and responsive approach ensures your project’s delivery under the best possible conditions.
INSTALLATION
Our teams install your retail spaces with precision, wherever they are located. Whether department stores, travel retail, or boutiques, we understand the unique requirements of each retail environment. Our expertise guarantees execution that meets your highest standards for quality, aesthetics, and timing.
ALL TRADES
Our team of fitters will take charge of your entire project, including all building trades, in China with dedicated GC teams and internationally through a network of partners. We ensure optimal management of your work, for a functional and aesthetic result.
LOGISTICS
Project logistics can be complex, involving numerous variables, from customs, taxes, and market specifics to distribution networks and a wide range of regulatory, fiscal, and technical standards. Thanks to our expertise and trusted network, we expertly manage these challenges, ensuring seamless, efficient coordination of your projects, regardless of their scale.
MAINTENANCE OF YOUR RETAIL SPACE
A boutique evolves over time, and to ensure its longevity, we offer both preventive and responsive maintenance services, tailored to all types of distribution networks. In Europe, we provide a dedicated service for travel retail. Our teams carry out regular maintenance on furnishings, extending their lifespan. This approach reduces environmental impact while preserving the beauty and functionality of your space.
SUSTAINABLE INNOVATION
80% of a product's environmental impact is determined at the design stage. That's why we place particular emphasis on innovation from the very first steps of your project, to create truly sustainable retail spaces. By taking a holistic approach and applying ingenuity at every level, our dedicated innovation team supports you in developing responsible and exceptional projects.
LIFE-CYCLE ANALYSIS AND ECO-DESIGN
Every project is crafted with eco-design principles at its core, considering different data. We conduct a comprehensive life cycle assessment of your boutique, measuring environmental impacts from material selection to energy consumption. Our tailored solutions prioritize minimizing ecological footprints while enhancing longevity and resource efficiency, delivering sustainable luxury without compromise.
CUSTOMIZED FURNITURE CONCEPTS
Our design offices lead innovation by co-creating custom furniture series with our clients, perfectly aligned with their unique requirements. This approach offers the sophistication of custom craftsmanship with the efficiencies of serial production, ensuring flexibility, timely delivery, budget optimization, and a flawless expression of our client's brand image.
RECYCLING YOUR CUSTOM-MADE FURNITURE
When your custom-made installations can't be reused or upon request, we offer recycling solutions designed to reduce your environmental footprint. Nothing is discarded or buried, each element is dismantled and sent for recycling.
TAILORED AND SUSTAINABLE LIGHTING SOLUTIONS
Prugent's Lighting Department designs innovative, eco-responsible lighting solutions. After analyzing requirements and the existing model, customized configurations are developed using 2D and 3D tools to optimize energy consumption. Laboratory-tested, our products guarantee performance and durability. With dedicated R&D teams, Prugent meets the most demanding requirements.
DIGITAL TRANSFORMATION OF RETAIL SPACES
Prugent offers a digital service through Conex, our sister company, to optimize the connectivity and animation of points of sale all over the world. Conex manages the digitalization of the customer journey, from the installation of digital media to the updating of content in real time, offering a unique, interactive customer experience.
THE STRENGTH OF THE DIAM GROUP TO COVER ALL YOUR NEEDS
As the parent company of Prugent, the DIAM Group specializes in luxury retail solutions for the world's most prestigious brands. Grouping several entities capable of covering all your in-store needs, from merchandising and luxury packaging to digital solutions and retail consulting, we ensure your brand's excellence is upheld, whether in France or on the international stage.
Our companies and their expert teams are here to provide more details regarding their different services.
OUR TEAM ATTUNED TO YOUR NEEDS,
Our experts in high-end retail spaces are eager to help bring your new retail projects to life, both in France and internationally.
